Refund and Returns Policy

The platform advocates rational consumption. Please make sure to purchase the corresponding quantity of products and virtual products according to your actual needs. After successful shipment, returns are not supported temporarily.

Meanwhile, during the recharge process, please be careful to confirm the account you are recharging or the phone number associated with the account, and carefully select and/or enter the recharge account/phone number associated with the account, recharge amount, and other related operation options.

If your own rights and interests are damaged due to factors such as incorrect account input/account binding phone number, incorrect amount, improper operation or lack of understanding, and insufficient understanding of recharge charging methods, resulting in incorrect account charging, incorrect recharge amount, incorrect selection of recharge type, etc., you will be responsible for the losses incurred, and the platform will not compensate or compensate for them.

If the recharge account does not exist or cannot be recharged due to other reasons, it will be returned via the original route within 3-7 working days.

Contact us at [email protected] for questions related to refunds and returns.